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The Plain Language Programme

3 Ways To Write In Plain Language

3 Ways To Write In Plain Language

Keep it short and simple A document does not have more value because it is longer. Repeating information does not make it more important. Using jargon does not make the message more significant. Consumers do not want lengthy documents. Rather keep the message short and simple. A…
Are E-Toll Terms And Conditions Written In Plain Language?

Are E-Toll Terms And Conditions Written In Plain Language?

Is This Written In Plain Language?  Some areas that create confusion in the document: There are 26 defined terms which makes the document difficult to understand. The use of acronyms like “ANPR” (automatic number plate recognition technology”, TCH (transaction clearing house), VLN (motor vehicle license…

Writing In Plain Language Means Treating Customers Fairly

Discover how easy it is to write in plain language. Discover how simple it is to write in a reader-friendly style. Writers Write offers a comprehensive business writing programme with emphasis on plain language as defined in the Consumer Protection Act, The National Credit Act,…
Plain Language Is A Democratic Right

Plain Language Is A Democratic Right

The article, Around the world in plain words, explains that one of the failures in using plain language stems from government. The continued use of garbled and unclear language in legislation creates uncertainty. Problems arise around issues of interpretation. The article says that the ability to understand…
Plain Language - Know Your Audience

Plain Language – Know Your Audience

There is a misconception about plain language. People think it's merely about replacing complicated words with simple ones. It also includes the careful study of your intended audience, and moulding the communication to ensure that it is understood. Plain Language - Know Your Audience Here…
How The Law Defines Plain Language

How The Law Defines Plain Language

Parliament has begun incorporating plain language requirements into legislation. Although compliance is not the only benefit for using plain language it is still an important consideration when communicating. How The Law Defines Plain Language The National Credit Act, Companies Act and Consumer Protection Act have essentially the same requirements for plain…
Why You Should Choose To Use Plain Language

Why You Should Choose To Use Plain Language

Times have changed. There are ever increasing pressures on businesses to use plain language in communicating internally and externally. Simply put, plain language is the use of language that is clear, effective and written without fuss. It is understood by the audience the first time…

You can cancel your cell phone contract

How do you cancel your contract? Perhaps you don’t need your contract anymore? Perhaps you simply can’t afford it? The good news is that you can cancel the contract. 1. Did you know The Consumer Protection Act (CPA) allows you to cancel your cell phone contract? 2. Did you…

If you own a cell phone read this

Press Release Date: 14 November 2011 Issued by: Writers Write Title: If you own a cell phone read this Begins# Watching the cell phone companies scrambling in the wake of the Consumer Protection Act (CPA) has been entertaining.   These companies have a terrible reputation…

Plain Language Defined

Section 22. Right to information in plain and understandable language (2) For the purposes of this Act, a notice, document or visual representation is in plain language if it is reasonable to conclude that an ordinary consumer of the class of persons for whom the…
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