Business Writing Tips

Communicate Clearly Or Face The Consequences

Press Release Begins Will the Consumer Protection Commission (CPC) be anything like the Commission for Conciliation, Mediation and Arbitration (CCMA)? The CCMA deals with over 100 000 cases a year. How many will the new Commission deal with? “At least half of all CCMA judgements…

Ending Business Letters

Faithfully or Sincerely If you don’t know the name of the recipient, use Yours faithfully. Use it when you write to a client for the first time. Use it when you write a letter starting with Dear Sir. If you do know the name of…

What Your Words Say About You

'There has never, in history, been a greater demand for words.' ~Thad McIlroy, The Future of Writing Everything begins with a word. Everything you say. Everything you write. Everything you think. Without words, there is no news, no opinion, and no connection. You can have…
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