“We send emails to place orders, answer questions, ask questions, inform, entertain, and promote. If a client’s first impression of a company is a written one, make sure it is good.
The way we answer our telephone, the way we conduct ourselves in a meeting, and the way we write sends a message. If you work for a company and there is a style guide in place, you should familiarise yourself with its email guidelines.”
From 25 Email Etiquette Tips For Professional People by Amanda Patterson
Grammar Check has created this useful infographic for writing emails.
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