Three questions you do not want to answer with a yes:
- Do you struggle to make sense of emails from your staff members?
- Are you embarrassed by simple writing errors in front of clients?
- Do you constantly apologise for the negative tone of your co-workers?
Does this sound like your organisation?
It doesn’t have to be like this. You, your secretary, your director, your administration manager, your PA, your HR specialist, your procurement officer, and your receptionist are all the public face of your company. With emails, everyone is likely to be the first point of contact for potential clients. (You may enjoy reading this post: Why everyone in business IS a writer.) Everybody who has a keyboard and access to the Internet can make, or break, your company’s image.
Communication is the cornerstone of an organisation. Too often what needs to be said gets lost. Reports and proposals stay on the to-do pile. Emails are not answered and problems are not solved.
How do you fix this?
If you want clear communications, you have to learn how to write. There is no shortcut. It is important to present a polished image in your correspondence. This means using correct grammar, spelling and punctuation. This means using correct email etiquette and proper email structure to avoid misunderstandings.
We have developed The Plain Language Programme to help you:1. Send messages in an uncomplicated fashion
2. Write clear and concise reports in plain English
3. Correctly structure reports, emails, business letters, minutes, notices, and agendas
Learn how to structure your writing so that you get the response you want. If you want a full brochure of our business writing course, with venue details, times, and costs, send an email to email@example.com